The Hive goes in first where the leak is biggest — and it’s tuned to the vertical, not generic.
Missed calls during class are missed members. Voice answers mid-session, Convert chases the no-shows, Retain watches the check-ins.
High-touch clients, high-stakes follow-up. Intake, reminders, reviews, and rebooking — in your brand voice, every time.
You’re on a roof, not at a desk. Every inbound answered, the quote call booked, the invoice chased — while you work.
Regulated-vertical deployments: HIPAA-compliant configurations, BAAs, tightly scoped data access. The front desk, done right.
One front desk. Thirteen agents working as one — twelve cells in the comb, and Voice, Queen herself, running through every one of them. A human advisor on call when the math gets hard.
Top of funnel. Branded social, GBP, ads. The feed never goes dark.
Every DM, form, chat, and walk-in answered in seconds. Classified and routed.
For the 70-90% of leads who don't book on first touch. Multi-touch drip, branched by persona.
Booking through first-paid. Confirmations, reminders, no-show recovery, reschedule, first-visit prep.
Paperwork to payment. Waivers and contracts signed, charged, and filed in one motion.
First 30 days post-signup. Welcome, intake, first session, milestone-1, Day-30 review.
Long-term member health. Monthly touch, milestones, anniversaries, referral asks at the right moments.
Reviews requested at the right moments. Responses drafted. GBP managed.
At-risk save flows, billing exceptions, cancellation winback, dormant re-engagement.
Tickets triaged, SLA tracked, CSAT captured — across every channel.
Weekly digest every Monday. Cross-agent learning. Numbers without dashboards.
Members who bring members. Referral links, rewards, leaderboards — acquisition on autopilot.
A front desk that doesn't clock out. An advisor who shows up on schedule.
“Queen answers our phones like she's been at the front desk for years — members can't tell the difference, and neither can our schedule. The follow-ups that used to slip on busy nights just happen now.”
“A law office runs on calls you don't know you missed. Now every inquiry gets answered — nights, weekends, mid-deposition — and the follow-up happens without me touching it. The advisory side is the same discipline pointed at what we do next.”
“Our front desk used to end at 6 PM. Now intake, reminders, reviews, and rebooking run around the clock — in our voice, not a robot's — and the monthly advisory keeps us honest about what to build next.”
“Blythe doesn't hand you a deck — he hands you the decision. By the time we sat down, every option had already been stress-tested from angles I wouldn't have thought to check. We moved on a pricing call in a week that we'd been sitting on for a quarter.”
“Federal contracting is a maze of maybes. The Swarm briefings turned our next-partner decision from a month of debate into a checklist. It's the most prepared this team has ever walked into a decision.”
Five sliders. No email required to see your number. Bring it to the Discovery Call and we'll rebuild it from your real data.
Modeled estimate, not a promise: assumes fast-answered inquiries convert at ~30% vs ~10% when missed or slow (industry direct-response deltas), and that reminder + recovery flows save ~40% of no-shows. Your weekly read-out uses your actual numbers.
Three fields. We'll be in touch within 24 hours.